Help get this topic noticed by sharing it on Twitter, Facebook, or email.
Romain (Community Manager) December 01, 2010 09:38

Guitar Pro 6 installation, activation

We have made our step-by-step INSTALLATION GUIDES available here.
(Lisez plus bas pour la version française).

In ENGLISH: see how to install Guitar Pro 6 on Windows, on Mac OSX, or on Linux (Ubuntu).
You may also see how to install the soundbanks on Windows, on Mac OSX, and on Ubuntu.

If you think your license does not work, if you need to reinstall Guitar Pro 6, or if you are not sure how to download the software, please read below.

If you need to proceed to an off-line activation, please click on "follow the off-line activation protocole at the bottom of the guide, or read further down on this page here.

In case none of this works, please contact us and we'll figure out the source of your difficulty.

Et en FRANÇAIS : Voyez comment installer Guitar Pro 6 sur Windows, sur Mac OSX, ou sur Linux (Ubuntu).
Voyez également comment installer les banques son sur Windows, sur Mac OSX, et sur Ubuntu.


Si vous pensez que votre licence ne marche pas, si vous souhaitez réinstaller Guitar Pro 6, ou si vous ne savez pas comment télécharger le logiciel, veuillez lire plus bas.

Si vous devez procéder à une activation hors ligne, cliquez sur "Procédure d'activation hors ligne" en bas du guide ci-dessus, ou continuez plus bas sur cette page.

Si rien de tout ceci ne donne de résultat, contactez-nous et nous trouverons une solution à votre problème.
Reply
  • This reply was removed on 2011-02-09.
    see the change log
  • Romain (Community Manager) February 09, 2011 14:38
    If you think your license info does not work...
    Si vous avez l'impression que votre licence ne marche pas...


    Your user ID and key ID cannot not work (unless they are cracks, of course).

    First make sure that you have correctly entered your USER ID and KEY ID (for instance, do not type "1nt" fo "int", and respect the format XXXXX-XXXXX-XXXXX for the Key ID).

    TO RECOVER YOUR LICENSE: We recommend you use the license-recovery form to check your license numbers.
    POUR RÉCUPÉRER VOTRE LICENCE : Nous vous conseillons d'utiliser le formulaire de récupération de licence.

    If you are sure you have made no mistake, or if your older e-mail address isn't active any more, do contact us directly. Please make sure you give us your full name and postal address at the time of your purchase/registration of Guitar Pro, so we can retrieve your file from our database.
    Si vous êtes sûr de n'avoir fait aucune erreur, ou si votre ancienne adresse e-mail n'est plus active, contactez-nous. Assurez-vous de bien indiquer votre nom et adresse postale à la date de votre achat/enregistrement, pour que nous puissions retrouver votre licence dans notre base.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited indifferent, undecided, unconcerned kidding, amused, unsure, silly

  • This reply was removed on 2011-02-09.
    see the change log
  • Romain (Community Manager) February 09, 2011 14:54
    RE-INSTALL GUITAR PRO 6

    If you are experiencing incomprehensible behavior upon start-up, we recommend that you clean up your installation.

    First begin by uninstalling Guitar Pro 6. (If you're on Mac, you just need to drag the Guitar Pro 6 software from your 'Applications' folder into the trash.)
    Désinstallez Guitar Pro 6...

    Then if you're on WINDOWS:
    please run the GP6Cleaner which you can get by clicking here:
    Le lien ci-dessous est un programme de nettoyage, à lancer en tant qu'administrateur:
    http://www.guitar-pro.com/support-too...
    Make sure you run it as administrator. (On Vista or Windows 7, right-click on the GP6Cleaner icon and choose “Run as administrator”.)

    If on MAC, this is the application you need to run:
    Lancez cette application de nettoyage avant d'installer notre dernière mise à jour:
    http://www.guitar-pro.com/support-too...
    You can then download the latest Guitar Pro 6 version and install the software.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited indifferent, undecided, unconcerned kidding, amused, unsure, silly

  • Romain (Community Manager) February 09, 2011 14:54
    DOWNLOAD GUITAR PRO 6

    To download and install Guitar Pro 6, all you need to do is log into your Customer Area with your User ID and password...
    Pour télécharger et installer Guitar Pro 6, vous devez vous connecter à votre Espace Client à l'aide de votre User ID et mot de passe...



    ... and click Download.

  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited indifferent, undecided, unconcerned kidding, amused, unsure, silly

  • Romain (Community Manager) February 11, 2011 12:43
    OFF-LINE ACTIVATION

    Pour la même explication en français, regardez un peu plus bas sur cette page.

    Here's what to do in case you need to activate Guitar Pro on a computer with no Internet connection, or on a computer located behind a Web Proxy. (This may be the case if you try to activate the sofware at your workplace.)

    You need to have downloaded a full version from our website (Customer Area).
    (Off-line activation is not available with the trial version.)

    Enter your User ID and Key ID in the Activation Dialog when you start Guitar Pro, and click on [Off-line activation].

    You get this dialog window:



    Copy the activation string of characters given to you (into a text file on a USB stick, for instance), and use a computer that is connected to the Internet to go to the SUPPORT page of the Guitar Pro website.

    There, paste the activation string in the dedicated form (see pic below).



    You are then given an activation key which you must copy (on a USB stick, for instance) and paste on the first computer, into the dedicated form.



    Click OK.

    You can also refer to our step-by-step INSTALLATION GUIDE.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited indifferent, undecided, unconcerned kidding, amused, unsure, silly

  • Romain (Community Manager) February 11, 2011 12:44
    ACTIVATION HORS LIGNE (en français)

    Pour installer Guitar Pro ou ses mises à jour sur un ordinateur non connecté à Internet, il vous suffit de télécharger les fichiers d'installation sur une clef USB, afin de l'installer ensuite sur votre ordinateur.

    Il vous faut vous connecter à votre Espace Client...



    ... et cliquer sur Télécharger.



    Là, choisissez le fichier d'installation qui convient à votre système, et enregistrez-le sur une clef USB. Vous le lancerez sur votre ordinateur non connecté à Internet pour installer Guitar Pro.



    Il vous faudra ensuite procéder à l'activation hors ligne, en vous assurant que vous générez la clef d'activation à partir de l'ordinateur sur lequel vous installez Guitar Pro et pas un autre.

    Vous devrez entrer votre UserID et KeyID dans la fenêtre d'activation au démarrage de Guitar Pro 6, et cliquer sur le bouton [Activation hors-ligne].

    Voici la fenêtre que vous obtiendrez :



    Copiez la chaîne de caractères qui vous est alors donnée (dans un document texte sur une clef USB, par ex.), et utilisez un autre ordinateur qui est, lui, relié à Internet, pour vous rendre sur la page SUPPORT du site de Guitar Pro.

    Là, trouvez la boite d'Activation Hors-Ligne, et collez la chaîne d'activation dans le formulaire dédié (cf. ci-dessous).



    Vous recevez alors une clef d'activation que vous devez à nouveau copier (sur une clef USB, par ex.), et coller dans le formulaire dédié, sur le premier ordinateur.



    Vous pouvez également consulter notre GUIDE D'INSTALLATION détaillé.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited indifferent, undecided, unconcerned kidding, amused, unsure, silly

  • Romain (Community Manager) February 14, 2011 15:35
    To turn the TRIAL version of Guitar Pro 6 into FULL version...

    Please follow the guidelines here: http://gsfn.us/t/1lvbd
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Bonjour
    j'ai de la distortion AVEC GP6
    Merci
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • i tryed to update the same intrument 2 times and gp6 still shows that it doesent have it D: help !!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • I have activated it but i want to update for new instruments so i can get playback and it says my license info is wrong when it isnt. Keeps saying connection failed
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited indifferent, undecided, unconcerned kidding, amused, unsure, silly

  • Je ne comprends pas le système "automations" et n'arrive pas a le maîtriser.
    Merci
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited indifferent, undecided, unconcerned kidding, amused, unsure, silly

  • This reply was removed on 2012-03-09.
    see the change log
  • I’m undecided
    Are we gonna get the 'User ID' & 'Key ID" in a mail after we just bought/purchased Guitar Pro v6? Cause i've just bought it with bank transfer, so it'll be this week in my mail-box. But i was wonder if i gonna get those 'ID,s' at the same time.

    Thx in front
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • I've purchase the Guitar Pro v6, but. Am i gonna get the user and key ID in my mailbox when you send me the confirmation to download GPv6 at the same time pls?

    Thx in front
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • I’m happy
    hi,
    As soon as you will get the confirmation of your bought you will recieve your user ID and key ID.
    Please check that the bank transfer has been performed.

    then you will be able to register your license
    on this page--> http://www.guitar-pro.com/en/index.ph...
    in customer service, just click on "register" and answer the form.

    You may notice that the user ID is submited in this format XXXXXXXXXXX (number and character)
    and the key ID in this format XXXXX-XXXXX-XXXXX

    if you got any questions i'll stay connected
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited indifferent, undecided, unconcerned kidding, amused, unsure, silly

  • Thanks for the response Dennis D,

    I'm looking forward to it, i also saw yesterday that there was an 'slide'-issue problem for over a year. Is that allready fixed also maybe, it'd be nice to know that. If everything works perfect, i'm consider to buy the 'Electric Modern 7Guitars soundbank" also. ;)

    CG
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • you'r welcome Classical Guitar

    Questions on this page are used to build the After Sales Service.
    Those questions and answers are normally regulary deleted.
    Be sur that all questions are dealt.
    if you tell me what was the problem i'll be glad to answer it.

    greetings Denis D
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • enjoy the 'Electric Modern 7Guitars soundbank" ;)
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Thx my friend,
    But i'm still waiting for the confirmationmail to download GPv6 first, before purchase that 'Electric Modern soundbank'. The bank transfer is performed at monday afternoon (UT +1h).

    Grts, C.Guitar
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • This reply was removed on 2012-04-12.
    see the change log
  • I use Guitar pro on mac os x, but I have sound banks from windows version as a file Soundbanks.dat
    Is it real to install it?
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • The GPupdater.exe file is missing from my installation. Can I download a copy of this executable someplace?
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Un très bon conseil :
    N'ACHETEZ-PAS CETTE MERDE, TÉLÉCHARGEZ-LÀ ILLÉGALLEMENT

    Plante systématiquement
    Rapports de plantages inutiles
    Support technique à chier...
    • view 1 more comment
    • Je suis sur Mac, un iMac neuf depuis 2 semaines sur lequel je n'ai quasiment rien installé, je n'utilise pas emule qui est une daube finie inutile autant que le service technique de GP.

      Ils vendent un logiciel et prétendent qu'il est fonctinnel sur OSX Lion alors que c'est faux. De plus, il faut m'expliquer comment GP compte vendre des produits compatibles OSX alors qu'ils recrutent des informaticiens pour, je cite : "développement d’application sous Mac OS"
      Ma source ? Le site de Guitar Pro lui-même :
      http://www.guitar-pro.com/fr/index.ph...
    • Great to see you also offer a Linux version, which was the reason I decided to buy Guitar Pro.
      But would it be possible, as the installation process really was PITA on my Fedora 20, to at least supply a .tar.gz and/or a simple installer script with future versions?
      And maybe you should bundle the openssl libraries, as current distributions don't provide openssl 0.9.8 anymore.

      However, after some working I got it now running on Fedora 20.

      Cheers
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited indifferent, undecided, unconcerned kidding, amused, unsure, silly